Q: What should I expect for my first visit?

A: You will need to arrive 5-10 min. prior to your appointment to fill in a short health history form. Please bring any Dr. refferals or insurance information if you think they are required.

Q: Do I have to undress?

A: That depends on your level of comfort. RMT's work on the soft tissues of the body, so the more access we have to the skin the more effective our treatment will be. We  leave the room to allow you to undress to your level of comfort and use sheets to cover all areas of the body with the exception of the area we are working on. If you are not comfortable with undressing let your therapist know and we can work through the clothing.

Q: Will my health plan cover the cost of treatment?

A: All health plans are different so be sure to check with you insurance provider. Most extended health plans do cover a portion of massage therapy. Our office is able to bill directly with Green Sheild and MSP. All other plans require the patient to submit receipts.

Q: Is there GST on massage therapy treatment?

A: Yes, we have included GST in our treatment prices to keep things simple for you.

Q: What techniques do massage therapists use?

A: Your therapist may use any number of techniques during your treatment. What makes massage therapy unique is the extensive training in identifying dysfunction in the body, therapists can then choose appropriate techniques to treat the problem. If you prefer a certain style or amount of pressure, let your therapist know and they will do their best to accomadate you.



Q: What does acupuncture treat?

A: Acupuncture has traditionally been used to treat almost any imbalance of the body, whether it be pain, stress, emotional problems, digestive complaints, insomnia etc.

Q: How does it work?

A: Acupuncture uses principles of Traditional Chinese Medicine to identify imbalances in the meridian system and uses the application of fine needles, pressure, massage, and heat to affect the acupoints to influence the meridians and restore balance. There are physiological effects such as the release of endorphins (natural pain killers), and the inflammatory response which have been shown to promote pain relief and trigger the body's natural healing response.

Q: Is it safe?

A: Yes, every measure is taken ensure safe treatment is provided. Only single use, disposable needles are used. Acupuncture points are cleaned with alcohol prior to treatment, and specific guidelines for angle and depth of insertion are followed. There are some risks associated with treatment, and these will be explained prior to treatment and you will have an oportunity to ask your acupuncturist questions.

Q: Who shouldn't have acupuncture treatment?

A: There are few cases where treatment is not possible, however special caution will be taken with people on blood thinning medication, hypoglycemic patients, heart patients, and women that are pregnant. If you have any concerns speak with you physician prior to treatment.

Q:What happens on the first visit?

A: Your acupuncturist will have you complete a health history form and discuss the reason for your visit. Parts of the body may be palpated and evaluated prior to treatment. The practioner will tell you how to get on the treatment table and leave the room for you to undress. Acupoints will be cleaned with alcohol and then fine, thin flexible needles will be inserted. You may also be treated with TDP infrared lamp, Gua Sha (scraping oiled skin with steel instruments), Suction cups, Tui Na (Chinese Massage) or electrostimulation.

Q: Does it hurt?

A: Generally not. Most people experience a slight sensation as the needle is inserted and then a feeling of heaviness, heat, or spreading as the point is stimulated. Everyone is different so communicate your comfort level, there are always modifications that can be made. Rarely people may be bruised or sore for a day or so after a very tight muscle has been treated or if a small vessel is injured.